- DELIVERY IN LITHUANIA: GOODS ARE DELIVERED ACCORDING TO THE SELECTED DELIVERY METHOD: BY COURIER OR BY POST. ORDERS WILL BE PASSED FOR PREPARATION ONLY AFTER PAYMENT IS RECEIVED, ITEMS WILL BE DELIVERED WITHIN 1-3 WORKING DAYS ACCORDING TO ORDER PROCESSING TIME. IF THE GOODS ARE NOT IN STOCK, OR THE GOODS ARE MANUFACTURED BY PRIVATE ORDER, THE BUYER IS INFORMED OF THE DELIVERY DATE PERSONALLY BY EMAIL SPECIFIED IN THE ORDER FORM.
- SHIPPING ABROAD: GOODS ARE SHIPPED. ACCORDING TO SELECTED DELIVERY METHOD. PRICES AND DELIVERY TERMS DEPEND ON THE COUNTRY TO WHICH THE GOODS WILL BE DELIVERED. ACTUAL SHIPPING COSTS AND SHIPPING TERMS WILL BE CALCULATED AND INDICATED IN CARTS AFTER PROVIDING THE SHIPPING ADDRESS.
- PLEASE NOTE THERE ARE NO SHIPMENTS OR DELIVERIES ON SATURDAYS, SUNDAYS AND NATIONAL HOLIDAYS.
- FOR INCORRECT ADDRESS AR. CONTACT DETAILS RESPONSIBLE FOR THE BUYER.
- AFTER THE SHIPMENT IS SENT. e-mail BY MAIL. YOU WILL RECEIVE A TRACKING NUMBER WITH WHICH YOU WILL BE ABLE TO TRACK YOUR SHIPMENT.
- THE MONEY IS REFUNDED WITHIN 1-14 DAYS TO THE CUSTOMER’S BANK ACCOUNT, DEPENDING ON THE DAY OF THE WEEK WHEN THE RETURNED GOODS ARE RECEIVED.
- YOU CAN RETURN THE PRODUCT WITHIN 14 DAYS OF RECEIVING THE PRODUCT. THIS MEANS THAT WE MUST RECEIVE THE RETURNED ITEM WITHIN 14 DAYS. OTHERWISE WE WILL HAVE TO CANCEL THE REFUND.
- WHEN SENDING RE-EXCHANGE: SELLER’S FAULT- SHIPPING COSTS PAYED BY SELLER, IF RE-SHIPPING IS BUYER’S FAULT- SHIPPING COSTS PAYED BY BUYER.
- RETURN/EXCHANGE TERMS: A) ITEM MUST BE UNDAMAGED BY BUYER. B) THE ITEM MUST BE IN ITS MERCHANDISE APPEARANCE. C) THE ITEM MAY NOT BE DAMAGED OR THE LABEL REMOVED FROM IT.
- FOR A RETURN/EXCHANGE CONTACT US AT INFO@PPVELOUR.COM OR FILL OUT THE FORM YOURSELF (download the return form) , JĄ SIŲSKITE EL.PAŠTU – ppvelour@gmail.com OR PUT IT IN THE PARCEL